Terms & Conditions

Effective Date: 22/09/2024

Welcome to Yaaaej. These Terms & Conditions ("Terms") govern your use of our website www.yaaaej.com (the “Site”) and your purchase of products from us. By accessing the Site or placing an order, you agree to be bound by these Terms. Please read them carefully.

1. General Information

  • The Site is operated by Yaaaej ("we," "our," "us").

  • By using our Site, you confirm that you are at least 18 years old, or that you have permission from a parent/guardian.

  • We reserve the right to update, modify, or replace any part of these Terms at any time. Updates will be posted on this page with a revised “Effective Date.”

2. Products and Orders

  • All products displayed on the Site are subject to availability.

  • We make every effort to ensure product descriptions, images, and prices are accurate, but errors may occur.

  • We reserve the right to refuse or cancel any order at our discretion, including for pricing errors or suspected fraud.

  • An order is only confirmed once you receive an order confirmation email from us.

3. Pricing and Payments

  • All prices are listed in British Pounds (£ GBP) unless stated otherwise.

  • Payment is required at the time of purchase.

  • We accept payments via:

    • Credit & Debit Cards (Visa, Mastercard, American Express, etc.)

    • Apple Pay, Google Pay, Link by Stripe

  • Payments are securely processed by Stripe. We do not store your payment card details.

  • International orders may be subject to additional bank or currency conversion fees.

4. Shipping and Delivery

  • Shipping costs and estimated delivery times are shown at checkout.

  • We are not responsible for delays caused by customs, courier services, or unforeseen circumstances.

  • Risk of loss passes to you once the order is shipped.

5. Returns and Refunds

  • We accept returns on eligible items within 14 days of delivery, provided items are unused, in their original packaging, and in resalable condition.

  • Certain items (such as custom or personalized goods, sale items, or hygiene-sensitive products like earrings) may be non-returnable.

  • Refunds will be issued to the original payment method after inspection.

  • Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

6. Intellectual Property

  • All content on this Site, including text, images, graphics, logos, and product designs, is the property of Yaaaej or our licensors.

  • You may not copy, reproduce, distribute, or exploit any content without our prior written consent.

7. User Conduct

You agree not to:

  • Use the Site for unlawful or fraudulent purposes.

  • Interfere with the Site’s security or functionality.

  • Submit false or misleading information.

8. Limitation of Liability

  • To the maximum extent permitted by law, Yaaaej is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products.

  • Our total liability for any claim shall not exceed the amount you paid for the product in question.

9. Indemnification

You agree to indemnify and hold harmless Yaaaej and its affiliates from any claims, damages, or expenses resulting from your misuse of the Site or violation of these Terms.

10. Governing Law

  • These Terms are governed by and construed in accordance with the laws of England and Wales.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of England.

11. Contact Us

If you have questions about these Terms, please contact us at:

📧 Email: Info@yaaaej.com
🌐 Website: www.yaaaej.com